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Self-service is becoming an expected option in many situatio..
December 24, 2019 Self-service is becoming an expected option in many situations, with consumers enjoying the on-demand, straightforward and efficient service on offer from interactive kiosks. To meet their customers’ needs more businesses (and cultural and entertainment centres) are adopting the use of such automated technology – it’s a simple way to provide the level of customer service … Continue reading “Self-service is becoming an expected option in many situations”
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AI-based Knowledge Management Platform Enriching Museum Visi..
December 20, 2019 An AI-powered virtual assistant has been helping visitors to the Minneapolis Institute of Art get the most out of their visit. The technology, developed in partnership with Satisfi Labs, has to date helped with over 600, 000 customer enquiries, including those related to ticketing and exhibition information. More on this: http://bit.ly/2Y05Fd9
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Human-Centered Innovation: Find Your Way Out Of The Proof-Of..
December 19, 2019 An Accenture study shows that only 22% of large organisations and companies are using proof of concept as part of their innovation initiatives. But does the traditional method of creating a proof of concept in digital innovation need revising a little? It might be worthwhile focusing a little more on the human element. More on … Continue reading “Human-Centered Innovation: Find Your Way Out Of The Proof-Of-Concept Trap”
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Did you know that a typical museum uses on average more than..
December 18, 2019 Did you know that a typical museum uses on average more than five different systems to conduct its day-to-day operations? Through our museum automation system mNet, we can boil these systems down to one integrated, easy-to-use automation platform that will make your museum management a breeze! Take a look at some of our case studies: … Continue reading “Did you know that a typical museum uses on average more than five different systems to conduct its day-to-day operations?”
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The V&A Dundee Museum in Scotland
December 18, 2019 The V&A Dundee Museum in Scotland is looking into the story of robotics and automation in their exhibition ‘Hello, Robot’. Interesting at a time when museums are becoming increasingly automated themselves! The second section of the exhibition centres on automation in the workplace and the issues surrounding it. The V&A are putting a positive spin … Continue reading “The V&A Dundee Museum in Scotland”
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mNet museum automation software
December 16, 2019 We play well with others at Famcom! Our mNet museum automation software offers seamless integration with some of the biggest social media and business tool sites, including Facebook, Twitter, YouTube and Google Calendar. Our easy-to-use control panel allows you to manage the software from one place, keeping on top of everything from sales to marketing … Continue reading “mNet museum automation software”
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4 ways self-service solutions are enhancing the workplace
December 16, 2019 The use of self-service and automated technologies in businesses of all kinds is on the rise. As well as making daily operations more streamlined, they can also greatly improve the visitor experience for museums, and improve employee efficiency.
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Business vision and goals
December 16, 2019 Famcom helps turn your ideas into reality, helping you achieve your ultimate business vision and goals. We develop custom mobile and web apps worldwide, with offices in North America and Asia. Our goal is to have an office (or several!) in all seven continents to provide a global service to businesses who need truly brilliant … Continue reading “Business vision and goals”
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Software solutions and automation
December 16, 2019 Effective use of data analytics is crucial to long-term success in any marketplace or business. Museums are becoming more ‘tech savvy’ and employing the use of software solutions and automation. These systems can also process and use data to the museum’s advantage – helping them gain a deeper understanding of their customers and target marketing … Continue reading “Software solutions and automation”